The privacy statement provides information about the personal data that we collect and the way in which we use it. We have also listed your data protection rights, which include your right to object to some of the processing that we carry out.

The statement applies to all individuals who visit, and interact with us through our website:

Your access and use of the information contained on the website is governed by the relevant terms of use. We therefore ask that you take some time to read this information carefully.

The content contained on the website is likely to develop in the future. As such, there may be slight amendments to the wording of this statement. This statement however will remain easily accessible on this website at www.musicinthepark.live/information/policies, and will always be easily accessible from our website footer.

At times, we may use external links on this website, though any external links will be clearly identified as such. However, we will not be responsible for the content, policies or practices of other websites, and you, the user, should make yourself aware of this prior to use.

 

1. Our role

Music in the Park is the data controller in respect of the personal information we collect from you.

This means that we are committed to protecting your privacy at all times in accordance with all applicable laws and regulations that govern the use, including the processing of personal data. This includes the General Data Protection Regulation (GDPR) and any subsequent data protection laws that are in force in the UK at the relevant time.

 

2. What personal information do we collect, and when?

WHEN YOU VISIT THE WEBSITE (www.musicinthepark.live)

The information that we collect from you when you visit the website is limited to technical data. This includes:

  • Your IP address of the device you used to access
  • The way in which you accessed the website, whether that be via a search engine or via a direct link from another website.
  • The type of browser that you used and information about the device you used to access the internet.
  • This data is only used for administrative and statistical purposes to help us better understand our visitors.

Like many others, the website uses cookies to remember you. This can be either via a session cookie to remember you during your current visit or a persistent cookie that remembers you on repeat visits to the site. At all times, you can manage the use of cookies during your session by selecting ‘manage cookies’ available in the footer of the website.

Further information about the cookies we use can be found in our Cookie policy. These may be first party (set by us) or a third-party cookie (set by others who run content in our pages).

 

INFORMATION YOU PROVIDE DIRECTLY TO US

There are various forms throughout our website that ask you to provide personal information. These include but are not limited to:

  • Our contact form
  • Our subscriber form

When interacting with these forms, we may collect the below information from you:

  • Your personal details such as name, date of birth, address, email address and telephone number.
  • Information about your communication preferences.

 

3. CHILDREN’S PRIVACY

This site is not intended for use by individuals under the age of 13. Those under the age of 13 should not use this website.

Persons under the age of 16 should not provide any personal information to us. In this case, a parent or guardian should sign up, and provide this content to you by other means.

 

4. HOW WE USE YOUR PERSONAL INFORMATION

The way we use your data depends on the relationship we have with you, whether that be as a subscriber, a customer, or if you have used our contact form and would like a response to a query.

Music in the Park may therefore use your personal information to:

  • Provide information on our services
  • Contact you directly
  • To administer your profile
  • Retain a record of communications
  • Deal with enquiries
  • to satisfy legal obligations which are binding on us
  • for the prevention of fraud or misuse of service
  • for the establishment, defence of enforcement of legal claims

We use Mailchimp as our marketing platform. By submitting your information and providing consent for us to contact you, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

 

5. INFORMATION YOU MAY RECEIVE FROM US

Music in the Park operates a strict ‘opt in’ policy for individuals. That means that we will not send you information unless you have signed up to receive this or we have a contractual relationship i.e. you are a customer of Music in the Park.

The information you can expect from us is as follows:

  • Information about upcoming events for those who have subscribed to hear about this
  • Information about policy changes and administering your data
  • Other information only about Music in the Park if you have subscribed to receive updates from us.
  • For legal entities, such as companies and charities, Music in the Park operates in compliance with the relevant data protection laws and offers an opt-out policy. This means that we will continue to contact such businesses with news and information about our services until we are informed that this communication is no longer required.

Subscribers, and legal entities have the right to unsubscribe from communications from us at any time by selecting unsubscribe in emails from us, or by completing our unsubscribe form here: at any time to ask us to opt you out of communications.

 

7. Data Processing

We are required by law to rely on one or multiple grounds to collect, process and use the information that we collect from you. These include:

 

Consent

When you have given us explicit consent, normally via a checkbox within a form, to provide a service for you, such as subscribing to receive our regular updates.

 

Legal Obligation

Where we have a legal obligation to process your information.

 

Contractual Relationship

Where it is necessary for us to process your personal information in order to perform a contract to which you are a party (or to take steps at your request prior to entering a contract) i.e. when you purchase a ticket.

 

Legitimate Interests

Where we feel that we have a legitimate interest to contact you that is fair, balanced and does not impact your rights. I.e. it is a legitimate interest to process the data of a person who contact us with an enquiry, so that we can respond to that person.

 

7. Sharing your information

We will not sell, rent or lease your personal information to others.

We reserve the right to disclose your personal information to third parties:

  • if substantially all of our assets are acquired by a third party, personal information held by us may be one of the transferred assets;
  • for auditing purposes
  • if we are under any legal or regulatory obligation to do so
  • in connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights.

We use Mailchimp as our marketing platform. By submitting your information and providing consent for us to contact you, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

 

8. Data Security

We take security seriously in respect of your personal information under the relevant data protection laws to prevent unauthorised access to, alteration or destruction of your data.

We will take all reasonable steps to protect your information at all times. This information is stored securely on servers and we use secure networks with strict restricted access to protect data collection and processing.

We have put in place rigorous procedures to deal with any suspected data security breaches and will notify you and the relevant regulator of suspected breaches when we are legally required to do so.

 

9. How long do we keep your information?

Your data will only remain on our servers for as long as is necessary to fulfil the purposes we collected it for. I.e. your information will remain on our servers unless you specifically request that we delete your account.

 

10. Your rights

We rely on your consent to use your information. You have the right to withdraw your consent at any time by:

  • Unsubscribing from emails delivered by us

Under certain situations, by law, you have the right to:

  • Request access to your information (known as a ‘Data Subject Access Request). This means that you can request to ask us whether we are processing your information and if so, to receive a copy of such information, to check if we are legally processing it.
  • Request a correction to your information, if this is incorrect.
  • Request erasure, normally known as the ‘right to be forgotten’. That is to ask us to remove all of the information we hold about you if there is not a good, fair reason for us to continue processing it.
  • Object to the processing of your personal information where we have relied on a legitimate interest to do so. You can unsubscribe from all communications from us at any time, using the following form: https://musicinthepark.live/unsubscribe/
  • Request the restriction of processing of you information. This allows you to ask us to stop processing the information we have. In this case, we would be able to provide you with information on why this processing has occurred and resolve this with you by offering information on how to unsubscribe.

In all instances, if you do decide that you not longer wish to receive communications from us, please complete the unsubscribe form to let us know. As mentioned above, if we have a contractual relationship, it may be necessary for us to let you know about changes to our website and policies, and as such the way you access and use your account. This is described above as ‘administering your account’.

If you would like to exercise any of the rights above, you can do so by contacting us by email at: events@musicinthepark.live.

 

11. Further questions and contacting us

If you have any questions about any of the information above, please do not hesitate to contact us. You can contact the Data Protection Officer by emailing: events@musicinthepark.live or by completing the contact form on our website.

 

12. Changes to our Privacy Statement

We may update our privacy statement from time to time to reflect relevant law changes and updates to the functionality of the website.